Refund Policy
Digital Products:
Due to the nature of digital products, we cannot offer refunds for change of mind. It is very important to carefully review product details before purchasing.
Refunds will be considered in the following situations:
- Duplicate Purchases:
If you accidentally purchased the same product twice, a refund will be issued for the duplicate purchase. Please contact us with your order details.
- Technical Issues:
If you experience a persistent and reproducible technical problem with the product that cannot be resolved, a refund may be granted. You must provide detailed information about the issue and steps to reproduce it.
- Misrepresentation:
If the product does not match the description on the product page (e.g., missing features or incorrect functionality), a refund will be considered. Subjective opinions on the quality or appearance of the product are not considered misrepresentation.
Refund requests must be made within 7 days of purchase.
How to Request a Refund:
To request a refund, please contact us through your account page, include your order number and a detailed description of the issue.
Additional Notes:
- We may require additional information or troubleshooting steps before processing a refund.
- Refunds will be processed to the original payment method.
- Please allow 14 business days for the refund to be processed.